Frequently Asked Questions

  • Is Photolemur a photo editor?

    Yes and No, but closer to NO. Working in photo editors takes time and requires a lot of manual control & operations. Photo editors are mostly for photographers. Photolemur is for people who capture their everyday moments in photographs, and want these memories to look as beautiful and vivid in the photo as they did in real life. Photolemur is the new generation of photo software - a first-of-its-kind automatic photo enhancer, a next-level intelligent photo assistant that does 99% of the work for you, while you enjoy the results.

  • What makes Photolemur different from existing Photo Editing & Enhancement Tools?

    The difference is enormous, though it may not be so obvious at first sight. The current tools that claim to enhance photos use a "hard coded" group of settings they apply to images. They basically administer a filter that consists of exposure adjustment, saturation, contrast and temperature, combined in a specific manner. These photo editors will apply the exact same filter to every photo, unless you manually click on the different filters and choose the appropriate one for your particular image. This is how current photo enhancers work. What makes Photolemur different? First of all, it doesn't use hardcoded filters-instead it intuitively applies specific enhancements to each individual image.

    Photolemur is powered by aspecial tech that recognizes objects, faces, trees, sky, etc. and makes custom enhancements that are unique to a specific photo. Another difference is that Photolemur does everything truly automatically - it will differentiate portraits from landscapes or macro, so the user doesn’t have to manually "tell" the software what preset to apply.

    To make a long story short, Photolemur is the first truly automatic and universal photo enhancer. Other software solutions are not fully automated and still require manual involvement, they are not universal and don’t adjust to the specific type of photo, and many of the current "photo enhancers" don't even actually enhance a photo, they simply apply a filter that makes it look better. This may work for 1 or even 10 photos, but it will never work for many different varieties of photos, like Photolemur does.

  • Who is Photolemur for and why do they need it?

    First of all, Photolemur is not a photo editor. And it’s not a photo editing software for photographers. It’s a brand new solution created to help the ordinary user, people who take photos everyday, to make their snaps look beautiful and professional. Photolemur is for those who who want a universal solution that can process dozens of photos quickly and easily, automatically making them look sharp, clean and beautiful. The people who will benefit from Photolemur’s exceptional technology are home users who take photos regularly on different devices. These people don't want to spend a lot of time learning complex editing or performing numerous manual adjustments. Photolemur is perfect for those who want professional-looking photos without expensive gear and without having to invest extra time or money.

    All in all, Photolemur is not for professional photographers. It’s for all the rest of us, who love taking photos on a daily basis and want these photos to look as beautiful as possible. Photolemur is the perfect intelligent companion for the everyday photographer.

  • What are the key benefits for the user?

    With Photolemur everyone can get a virtual smart assistant that makes photos look great. It is not a secret that cameras are not as advanced as our eyes, so the world that we see is different from the world that cameras capture. Photolemur bridges this gap. It lets user get pro looking vivid photos without extra efforts and manual involvement. It is available 24/7, works day and night, processes dozens of photos at the same time and makes them look their best. What is also important, it saves time, as not everyone has a luxury to spend hours in front of the screen making photos look better in the traditional photo editors.

  • How does Photolemur work?

    Even though Photolemur is extremely simple on the outside, it is complex and remarkably intelligent on the inside. Its minimal, streamlined interface conceals exceptionally advanced, highly intuitive AI software.

    This solution is powered by a smart algorithm that analyzes millions of pixels per second, detects objects, faces, borders, tones, gradients and more, and makes the necessary enhancements automatically.

  • Can I enhance my RAW photos with Photolemur?

    Yes, Photolemur fully supports RAW formats from more than 800 cameras. Find the full list of all supported cameras in the list.

  • Will Photolemur be available in languages other than English?

    The short answer is YES. Photolemur will soon speak more languages, including Spanish, German, Italian, French and others.

  • How do I activate the program?

    Immediately after the purchase, you'll receive an email with your serial number. The first time you open Photolemur, you’ll need to choose 'Activate with the serial number' and enter your email address and the serial number. If you have  Photolemur family  license and want to activate it on a second(3d,4th,5th) device you need to use the same license key and the same email address. 

  • How do I use Photolemur?

    Download and launch the software. Drag and drop images or simply select the desired photos within Photolemur. Wait for the necessary enhancements to be completed. Save the photos you like or share the enhanced images via social networks.

  • What is the reason for going back to license?

    For Photolemur, making the switch from subscription to license came down to one thing — your feedback. When we started the subscription model, we thought that it would be easier for our users to pay once a month for using the app. But, turns out, you’d rather pay once for the license — and we’d rather give you exactly what you want.

  • Where do I get my activation code?

    All early Photolemur users (who bought Photolemur v1.0 before April 8th, 2017), and all users who subscribed for the annual plan, will get the license for Photolemur v2.0 for free. Simply check your email for the license code (or ask the support team support@photolemur.com).

    All users who bought Photolemur license will receive an email with their license codes to the email address that was used during the purchase.

  • Do I need an account?

    The account was used with our subscription plans to activate the app. However, after we switched back to license - you don't need an account to activate the license. Simply enter the code emailed to you after the purchase directly in the app and that’s it! 

Still have a question? Contact Support Team

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